The Smart Retail Tech Expo logo

25-26 MAY 2022

LVCC, Las Vegas

Conversation Couture

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Conversation Couture offers certification programs to develop the skills and train luxury retail sales associates and managers to sell virtually in a virtual in-store experience or using the chat box as a sales channel. Developing the sales associate - customer relationship is key to turning a sale and generating customer retention, especially within luxury brands. By creating a similar relationship online, the sales associate is able to cultivate and retain that customer for future sales.

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