Quorso

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Retail operations have become hugely complex and, as a result, every store faces different issues every day. But the data-explosion means AI can now find and fix these issues 6x more effectively than a Store Leader walking the aisles with a stack of reports.

Quorso is the market leader in this new space, powering the daily productivity of Store Leaders across 28,000+ stores at some of America’s top retailers.

Quorso’s AI engine turns store data (sales, waste, labor, shrink, inventory, CSAT, etc.) into personal, highest-impact actions for each Store Leader, each day. Dynamic workflows then help them take effective action, impact is scientifically measured and crowdsourced business insights are automatically surfaced to central teams. Every level of store operations is connected in a single tool, ensuring each colleague is always doing their most productive work to hit KPIs and drive continuous improvement.

Impact examples:

• 0.5-1.0% sales uplift within 3-4 weeks


• 13-16% decrease in SLA breaches


• 2-5 hours of SM and DM time saved on report analysis


• 3-4pp increase in task compliance


• 79-87% hit-rate resolving inventory inaccuracies


• Multiple reports and systems turned off

“Quorso has shown us how to be smarter with data. Not only does it tell Field Leaders where the problem is, it provides key insights to help diagnose the issue and find a viable solution.” - Jessie Thomas, Snr Director, Store Operations, Petsmart.

Quorso was voted a ‘Technology Game-Changer’ at the World Retail Awards and ‘Best Quick Impact Technology’ at the 2023 NRF VIP Awards.

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