Welcome to
Smart Retail Tech

Discover how to attract, retain, and inspire your customers through the new age of retail.

Consumers are willing to spend up to 16% more on products and services with companies that offer a better experience

Smart Retail Tech exists to revolutionise the US retail industry, and is the leading expo focusing on ‘New Retail’. It facilitates the opportunity for businesses to create the perfect customer journey making both online and in store shopping more personal, tailored and enjoyable.

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1st & 2nd September 2021
ExCeL, London

100 Industry LeadingSpeakers

From retail experts all designed to improve and grow your business within the new age of retail.

View all 2021 Speakers

Randall Malcolm

CEO - TUP

Charlie Meyer

SVP Sales & Business Development - QLess

Phillip Thune

CEO - Textbroker

Deb Dutta

Group Product Manager, PayPal Founder & CEO, RoomPlays

Randall Malcolm

CEO - TUP

Charlie Meyer

SVP Sales & Business Development - QLess

Phillip Thune

CEO - Textbroker

Deb Dutta

Group Product Manager, PayPal Founder & CEO, RoomPlays
Jeffrey Rosenzweig

Chief Operations Officer - ForumPay

Leetee Wang

Co-Founder & CEO - Lode

Katie Osberg

Global Retail Partnerships Lead - Google

Alex Genov

Head of Customer Research - Zappos

What'sOn?

Keynote Theater

LEARN FROM THE BEST

Hear from the best in the industry, retail prediction experts and industry defining leaders who will give you their take on what’s going to be trending in 2021, how to create an innovative brand and a disruptive selling strategy. Our Keynote Speakers will offer you invaluable advice and will use their knowledge and expertise to help you grow or start your business. Make sure you don’t miss out!
In-Store Experience Theater

LEARN FROM THE BEST

Despite the massive rise in online retail, countless customers still prefer to go after that all-important personal experience that can only come from actually stepping through the doors of their favourite stores. Our in-store experience theatre is where you will discover all of the latest technologies defining that experience, from interactive mirrors, to exclusive in-store app features!
Online Experience Theater

LEARN FROM THE BEST

Online retail has exploded to an unprecedented level in recent years, and shows no signs of slowing! But how do you stand out in such a colossal market? Our Online Experience Theater is where you can hear from the innovators who are designing the ultimate, unique and unbeatable online customer journeys, turning visits to online stores into memorable shopping experiences!
Sustainability Trail

LEARN FROM THE BEST

As the world comes together and works towards a more sustainable future, the retail industry is certainly playing its part. We are proud to bring you our Sustainability Trail, a collection of our incredible exhibitors who are working specifically to provide sustainable and eco-friendly solutions to the challenges presented by providing the ultimate customer experience within our industry. Be sure to check out our featured trail exhibitors at the show!