What Does The Future Have In Store For Retail

Retail is experiencing its biggest revolution since the invention of the internet. In the mid 90’s eCommerce was in its infancy, now it has become the go to shopping channel for many customers with reports even stating that half of UK retail sales will be online within 10 years.

The phrase ‘New Retail’ was coined by the co-founder of Alibaba- Jack Ma. New retail is Alibaba's strategy to redefine commerce by enabling seamless engagement between the online and offline world. 

This change in consumer culture has not been without its victims. Many familiar names have since ceased to exist. Toys R Us, Borders, BHS, Staples, Blockbuster, Maplin to name a few.

In order to not only survive, but also take advantage of this new era of retail, business must adapt and take this change in their stride. With UK online retail spend to jump 30.4% to £75bn by 2024 this is the prime opportunity for retailers to take steps to improve their eCommerce offering. 

Smart Retail Tech provides just that. A place to learn how to bring your business into the 21st century. The event is the place for online and brick and mortar retailers to improve their eCommerce offering and forge a path through the new era of retail. With over 200 exhibitors, 100 expert speakers and 3,000 visitors, Smart Retail Tech  is a hub for innovation and enterprise within the retail industry.

As an industry in a state of constant change, keeping your finger on the pulse and creating the right business relationships has never been as important. While some see this change in retail as a threat to the highstreet, what it actually is, is an opportunity. An opportunity to change customer offerings, change the channels in which you sell, and engage with customers in new and exciting ways.

To learn more about new retail and how you can utilise eCommerce to bring your business to the forefront of retail, get yourself to Smart Retail Tech. Taking place on the 22nd & 23rd of Feb at the ExCeL London. 

Tickets are free, so register yours today!